FAQ

  • Q: What types of services do you offer?

    A: Soledify offers IT support for both residential and small business clients. Services include hardware upgrades, Wi-Fi/network setup, troubleshooting, new device setup, backup solutions, and more. If it involves tech, we can likely help—just ask!

  • Q: Do you offer on-site services?

    A: Yes, we offer on-site, drop-off, and remote support depending on your location and the type of service needed. We’ll work with you to find the most convenient option.

  • Q: How much do your services cost?

    A: Pricing varies depending on the job. For residential work, we offer flat-rate pricing for common services. For business clients, we provide custom quotes based on your needs. Contact us for a quick consultation!

  • Q: What areas do you serve?

    A: We’re based locally in Troutman, NC and provide in-person services in Troutman, Mooresville, and surrounding areas. Remote support is available for certain issues, no matter where you are.

  • Q: Can you help with older or custom-built PCs?

    A: Absolutely. We’re experienced with everything from prebuilt systems to custom rigs and legacy hardware. Whether it’s a gaming PC or a small office server, we’ve got you covered.

  • Q: Is my data safe during a repair or upgrade?

    A: Yes. We take data safety seriously. We’ll walk you through backup options beforehand and treat your data with care during any service.